Make use of your products’ full capacity
Products last longer when they’re used correctly. When users or operators thoroughly understand how to handle their products, tools, and machines, they can be productive and make full use of them. Also, people value their products more when they feel confident using them and understand their features. In today's business landscape, information plays a vital role in the success of any advanced and complex product.
Understanding how to use complex products or systems should feel effortless. The fast pace of digitalisation has transformed user behaviour and raised the expectations for access to information. As a user, you want to get the necessary information when you need it – not be overwhelmed with information or left with none. The information has to be accurate, relevant and up to date. But it should also be easy to find, follow and understand. In essence, the information must be useful.
At Aleido, we specialise in developing user information tailored for operators and end users. Besides creating the content, we focus on structuring and delivering the information in effective ways. Our goal is to empower users with the knowledge and how to use correctly. We add substantial value to your products by developing user information that is accurate, well-structured, and easy to access. As we adapt it to your visual guidelines and tone-of-voice, it becomes a carrier of your brand too. Our comprehensive approach turns information to an asset that strengthens the overall user experience and sets your products apart in the marketplace. Since we make your information independent of which channels it should be presented in, you don’t need separate output channels for legacy and new information. It’s even prepared for future output channels that we don’t know of yet.
The investment we made is repaid year after year as the translations become cheaper and cheaper. The savings in time and money are enormous.
Christer Lindgren, R&D Manager, Automation, ESAB AB