Working with a global automotive manufacturer for over 40 years, we have established a strong and multifaceted relationship. Our deliverables include user information, parts, service, and diagnostic information, as well as technical training. Produced and delivered in a multisite setup, our product information experts in Sweden, the UK, Hungary and China are working together.
A prime example is our long-term collaboration as the company’s trusted partner for user information where we develop and produce digital user information for all their models globally. Our work contains a broad palette of products, deliverables and services, such as user manuals (onboard and in apps), quick guides, service & warranty information, animated quick guides, software information and UX expertise. Our success as a partner comes from our commitment to innovation and continuous improvements. Focusing on high quality and digitalisation, we have, together with the customer’s User Information team, introduced ground-breaking concepts and solutions, such as interactive user information, topic-based authoring, mobile applications, augmented reality, animations and voice-directed search. Our combined efforts have positioned the automotive manufacturer at the forefront of User Information.