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Integrated product support

By integrating support measures during the design phase of your systems, you can ensure operational reliability with minimal disruption. Integrated Product Support (IPS) is a structured approach to prevent issues before they arise, maximising readiness and lifecycle performance.

What?

Integrated Product Support (IPS), which has evolved from Integrated Logistics Support (ILS), is a strategic approach that embeds supportability considerations - such as maintenance, logistics, and training - into the early design and development stages of systems. By doing so, it enhances operational availability, reduces lifecycle costs, and improves mission readiness.

While IPS is widely adopted in the defence sector, particularly for land, sea, and air platforms, its principles are increasingly applied across other complex systems requiring long-term support.

Read more below what IPS includes.

Why?

In the defence sector, system availability and reliability are mission critical. A significant portion of these factors is determined during the design and development phase. IPS makes sure that supportability is built into the system from the outset, not added as an afterthought.

By integrating IPS early in the design process, defence organisations can minimise unplanned maintenance, reduce through-life costs, and make sure systems remain operational and deployable when needed. This approach enhances readiness, extends asset longevity, and delivers better value over the system’s lifecycle. It maximises mission readiness in even the most demanding environments.



How?

Through our IPS approach, defence systems benefit from a tailored, proactive support strategy that maintains optimal performance throughout the lifecycle. This includes planned upgrades, maintenance scheduling, training, spare parts management, and high-quality technical documentation.

We work closely with defence stakeholders to align support solutions with operational requirements. Our expertise spans multiple domains and includes compliance with key industry standards, such as S1000D, for technical publications - ensuring interoperability, consistency, and ease of information access across platforms and partners.

Integrated Product Support includes

We help you drive projects, including planning the different roles in your project team and the development of the support system within the project.

We determine users’ training requirements and the best way to meet them.

We develop system descriptions, operating information, diagnostic data/information and software information.

We help you identify when parts/sub-systems fail and how to handle those situations.

We integrate and apply key performance indicators (quantitative and qualitative) to ensure IPS requirements are considered throughout the lifecycle.

We help you break down system and sub-systems into codified part lists.

Take the next step…

Reach out if you want to discuss your challenges and opportunities. You find our contact details below. If you want to talk to our customers first-hand and hear about the benefits of our work, we look forward to connecting you.

Contact

Interested in our services?

Andrew McCabe

Country Manager UK

Aleido UK

David Dudman

Head of Customer Development

Aleido UK

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