When a product is upgraded or parts are replaced, you can no longer rely on printed manuals and pdf files that were correct when the product left the production line. The information about it needs to reflect what it consists of today, in terms of accessories, replaced components and software updates – not what it consisted of when it was purchased.
Through all our customer collaborations in different industries and of different sizes, we have built up an extensive competence about different Component Content Management Systems and how to best use them. With the help of our skilled experts, we help our customers make the most out of a CCMS. A capable CCMS lets you create content in searchable, independent units called topics. They can be presented in all types of channels, alone or combined. When a product changes, it’s enough to change the affected topics. It makes it easy to keep your product information up-to-date no matter how old or updated the products are. Information that is relevant for many products and documentation deliverables, such as a warning text, can be reused wherever and whenever it is needed, so you only need to create it once.
We often use our own CCMS for customers who have chosen us as a partner to create and maintain their technical information. This is a smooth content creation tool with a number of built-in modules, such as automatic translation management and a task management module. It makes technical documentation development even more convenient and efficient, keeping down both time and cost for creating and maintaining your information.