Result: event- and context-driven

Take the next step:

The next step is to ensure your information is intelligent. By connecting technical information with other information and data sources, you can optimise user knowledge and run your aftermarket business in a way that makes you a market leader. To achieve this, it is common for us to apply a generative AI solution, for example, a chatbot.

Some of the benefits:

• makes it easier to find the right spare part and increase spare part sales
• helps service technicians identify a fault and fix it quicker, which often improves productivity
• fewer errors during installation and start-up
• reduced need for expensive support
• minimising time spent looking for information

We can help in several ways to enable you to take the next step. For example, through a half-day workshop to create a common picture of where you want to be, what benefits you want to accomplish and based on your circumstances, define a way forward.

We know from experience that it is usually effective to conduct a "proof of concept" in some form. This means starting with small-scale testing, for example, on how an AI solution can create value.

Why not start with a short meeting to discuss your current situation and find out what others have done to move forward?

Retake the test