
Result: production-focused
You have come a long way in being able to utilise the potential of digitised product information. The next step is to start focusing on creating value for your business and your various users of technical information.

Take the next step:
Many people are often surprised at how digitised information can help to create benefits, for both your business and your users. Do you know what support your various users, for example, a customer, operator, installer or service technician, require to achieve a better experience of the product? Is it possible for them to easily understand how the product works or know how to maintain and service it?
By providing users with the exact information they need at the right time, product information can be extremely valuable. One example to ensure better support for users is to apply a generative AI solution, e.g. a chatbot, to get answers to technical questions quickly and easily. It benefits both the users and your business.
Some of the benefits:
- makes it easier to find the right spare part and increase spare part sales
- helps service technicians to identify a fault and how to fix it quicker, which often improves productivity
- fewer faults during installation and start-up
- reduced need for expensive support
- minimised time spent looking for information
We can help you take the first steps in better adapting your product information for your users. Through a half-day workshop, we can create a common picture of where you want to be, what benefits you want to accomplish and how to get there. This results in digitisation that directly creates value, for your company and your users. We at Aleido have extensive experience in guiding our customers through the entire digitisation process and offer support as long as you need us.
Read more about how we have helped our customers
Download our guide
To get more information about how digital technical information can create business value and how to think to start creating a business case.
Download our guide